Privacy Policy

We value your trust. In order to honour that trust, Tech ज्ञान adheres to ethical standards in gathering, using, and safeguarding any information you provide. Cyber SkillSphere Private Limited (operating under the brand name Tech ज्ञान ), is a leading edtech company, incorporated in India, for imparting learning. This Privacy Policy governs your use of www.techgyan.ai (‘Website’) and any other associated websites and services managed by the Company. Please read this Privacy Policy (‘Policy’) carefully before using the Website and our services, along with the Terms of Condition (‘T&C’) provided on the Website. Your use of the Website or Services in connection with the Website or Services (‘Services’) shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, please do not use the Website or avail any of our Services.

INTRODUCTION

M/s Cyber Skillsphere Pvt Ltd (“Tech ज्ञान ,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, applications, and services.

SCOPE

This Privacy Policy applies to all individuals who interact with our services, including customers, visitors, and business partners. It covers all personal data processed by Tech ज्ञान , including but not limited to data collected through our website, applications, and other online and offline interactions.

INFORMATION WE COLLECT


We may collect the following categories of personal information:

• Personal Identifiers: Name, email address, phone number, postal address, and other contact details.
• Business Information: Company name, job title, and professional contact details.
• Financial Information: Billing details, payment transactions, and related financial data.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and tracking technologies.
• Communications and Interactions: Customer support requests, inquiries, and feedback provided through our platforms.
• Employment Information: If you apply for a position with us, we may collect your resume, qualifications, and work experience.

HOW WE USE YOUR INFORMATION

We collect and use personal data for the following purposes:

• To provide and improve our services.
• To manage customer accounts and process transactions.
• To communicate with you regarding updates, support, and promotional materials.
• To enhance website functionality and user experience.
• To comply with legal and regulatory requirements.
• To prevent fraud, security threats, and unauthorized access.

DATA SHARING AND DISCLOSURE


We do not sell or rent personal data. However, we may share information with:

• Service Providers: Third-party vendors who assist in service delivery, payment processing, hosting, and customer support.
• Legal Compliance: When required by law, court orders, or government authorities.
• Business Transfers: In case of mergers, acquisitions, or business restructuring.

DATA STORAGE AND SECURITY


We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. Our security practices include:

• Encryption and secure storage of sensitive data.
• Access controls and authentication measures.
• Regular security audits and assessments.

YOUR CHOICES AND RIGHTS

Depending on applicable laws, you may have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications.
• Restrict or object to data processing under certain conditions.

For any requests regarding your data, please contact us at connect@techgyan.ai

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.

THIRD-PARTY LINKS


Our services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

CONTACT US

For questions or concerns about this Privacy Policy, you can contact our Grievance redressal: M/s Cyber SkillSphere Pvt Ltd (Techज्ञान )

Grievance Redressal – Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at:

• Grievance Officer: Mr. Pravin Nair
• Address: Tech ज्ञान , Cyber SkillSphere Private Limited, Ground Floor, Nirvana Corporate, Behind Saraswat Bank, Jijamata Marg, Aghadi Nagar Bus Stop, Andheri East, Mumbai – 400 093, Maharashtra, India.
• Reach out to us on connect@techgyan.ai